Sales Administrator

Could you be a Sales Adminstator for Direct Chemicals? This is an amazing opportunity for a driven individual with a desire to learn and develop.

Sales Administrator 

Wokingham, Berkshire, RG40 5PR

• Full-time, Permanent
• £27,000 - £29,000 per annum

Please Note: Applicants must be authorised to work in the UK

The Company

At Direct Chemicals, we are one of THE UK's leading independent distributors of Formwork Chemicals for the Formwork Contractor and Groundwork Contractor, holding a wider range and larger stocks of Formwork Chemicals and ancillary products than any other distributor in the UK.

We have built our reputation by understanding the problems contractors find on site and providing solutions that meet our customer's expectations of performance, cost and on-time delivery. Our staff take pride in providing a quality service for customers and, to compliment this, we have earned ourselves an ISO9001:2015 accreditation.

About the Role

This role forms a key part of our day-to-day sales operation and you will be working closely with the Director on a daily basis to deliver the level of service and attention to detail that the company has been built on and customers have come to expect.

The position is the first point of contact, handling our customers’ enquiries, telephone and email sales orders and processing these through our computerised systems to the point where they become the responsibility of the warehouse team or delivering company ensuring first class customer service at all times.

Key Responsibilities:

• Ensuring that sales orders are processed swiftly, efficiently and accurately via email, or telephone.
• Ensuring that the necessary stock is available from our stock holding or has been ordered from suppliers.
• Handling and price sales enquires and following them through to closure along with recognising further sales opportunities.
• Learning and retaining technical and sales information on key products and product lines.
• Booking deliveries with couriers, carriers, hauliers and manufacturers
• Planning deliveries and routing on our own fleet of vehicles to meet with customer requirements, vehicle payloads and site booking in.
• Ensuring order documentation and labels are printed and supplied as necessary.
• Calculations involving volume, area, and linear metres to ascertain customers exact delivery requirements
• Managing and using information held on their CRM package

The Ideal Candidate

You’re a proactive and organized individual with a passion for providing excellent service. With a knack for multitasking and attention to detail, you’re eager to contribute to a fast-paced environment.

Requirements:

• GCSE qualified minimum including Maths and English
• Competent in Microsoft Word, Outlook and Excel
• Familiarity with computerised sales order and stock control software, such as Quickbooks or Sage
• Familiarity with CRM software, experience of ACT would be advantageous
• An understanding of the importance of and how to deliver exceptional customer service
• A helpful and friendly attitude with a willingness to be flexible in your approach.
• Effective time management skills and the ability to work well under pressure

Ideally, you’ll live within a 15-mile radius of Binfield/Wokingham and have your own transport, as our location isn’t accessible via public transport.

Benefits

Join us, and you’ll enjoy:

•  A supportive team environment with opportunities for personal growth.
• Competitive salary with room for progression.
• An established company with an excellent reputation in the industry.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

Other suitable skills and experience include: Sales, Sales Order Processor, Order Processing, Sales Processing, Admin, Administrator, Manager, Assistant Manager, Warehouse Coordinator, Customer Service Specialist.